Tracking order
Thank you for shopping with RakuSpun! We are committed to ensuring a smooth and transparent delivery experience for you. Once your order is processed and shipped, you can easily track its journey to your doorstep.
How to Track Your Order
- Order Confirmation: Shortly after placing your order, you will receive an order confirmation email at the email address you provided. This email contains your order number and a summary of your purchase.
- Shipping Confirmation: When your order leaves our warehouse, we will send you a shipping confirmation email. This crucial email will contain your tracking number and the name of the carrier (e.g., USPS, DHL, FedEx).
- Using Your Tracking Information: With the tracking number and carrier name, you can monitor your package's real-time status.
Please note: It may take 24-48 hours for the tracking information to become active in the carrier's system after you receive the shipping email.
Track Your Package
You can track your package directly on the carrier's website using the link provided in your shipping email. Alternatively, you can use a universal package tracking service for convenience.
Universal Package Tracker
We recommend using 17Track, a reliable global tracking platform that supports most international carriers.
How to use 17Track:
- Visit the 17Track website.
- Paste your tracking number into the search bar on the homepage.
- Click "Track" to view detailed information about your package's location and estimated delivery date.
17Track also offers a mobile app for tracking on the go.
Need Help?
If your tracking information has not updated for an extended period (more than 5 business days), or if you have any questions regarding your order status, please do not hesitate to contact our customer support team. We are here to help!
Email us at: [email protected]. Please include your order number in your inquiry for faster assistance.
For more information on shipping times, delivery, and policies, please visit our Shipping Information page.
