Privacy policy

Introduction

Welcome to RakuSpun. We are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rakuspun.com and purchase our products, including Dresses, Two Piece Sets, Skirts, and Tops. Please read this policy carefully. By using our site, you consent to the practices described herein.

Information We Collect

We collect information that you provide directly to us and through automated technologies.

• Personal Information: When you make a purchase or contact us, we collect details such as your name, shipping/billing address, email address, phone number, and payment information.
• Automated Data: We automatically collect certain data about your device and browsing actions, including your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of access. This is gathered via cookies and similar tracking technologies.
• Order Information: Details of the products you purchase, transaction amounts, and order history.

How We Use Your Information

Your information is used for the following legitimate business purposes:

• To process and fulfill your orders, including sending order confirmations and shipping updates.
• To communicate with you, respond to your inquiries, and provide customer support via [email protected].
• To improve, personalize, and optimize our website, product offerings, and customer experience.
• To prevent fraud, enhance security, and comply with legal obligations.
• To send you promotional communications about new products, sales, and offers (only if you have opted-in). You may opt-out at any time.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your data with trusted service providers under strict confidentiality agreements to perform functions such as:

• Payment Processing: Secure transaction handling.
• Order Fulfillment: Shipping carriers and warehouse services to deliver your products.
• Analytics: Service providers that help us analyze website traffic and usage patterns.
• Legal Compliance: When required by law, regulation, or legal process.

International Data Transfers

As an international e-commerce site, your information may be transferred to and processed in countries other than your own. We ensure all such transfers comply with applicable data protection laws, including the use of standard contractual clauses or other approved mechanisms.

Data Security

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL), secure payment gateways, and restricted internal data access. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal obligations).

Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

• The right to access, correct, or delete your personal information.
• The right to restrict or object to certain processing activities.
• The right to data portability.
• The right to withdraw consent for marketing communications.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze site performance. You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of our site.

Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

RakuSpun does not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: